About

The Technology Lab has a selection of portable electronics available for checkout: laptops, projectors, universal slideshow remotes, video cameras, light meters, and much more. The full list is available in Patron Portal where you can also request an equipment reservation in advance of checkout at the service desk. Please read the full equipment checkout policy here before making a reservation. The loan period is 24 hours unless otherwise arranged with TRIG. Failure to check-in items on time will result in loss of lab privileges or late fines. Only one item per type per loan period (example: no more than one workstation per reservation/per loan period).

To get started, log into Patron Portal using your EID credentials. The landing page describes our hours and policies as well as shows messages about service changes, including special hours. If you run into issues logging into Patron Portal or receive any errors, please reach out to the Tech Desk at soatechdesk@utexas.edu. Please add do-not-reply@utsoa.webcheckout.net to your accepted sender list on your e-mail so that you receive notifications from Patron Portal.

We also use this system to reserve time on the following equipment: laser cutters, CNC knife, CNC router, lighting studio, and extended reality space.

Laser Cutter Reservations

Maximum Lead Time
- Three days in advance
Minimum Lead Time
- Thirty minutes in advance

CNC Reservations

Maximum Lead Time
- Seven days in advance
Minimum Lead Time
- One hour in advance

CNC Certification Training

Maximum Lead Time
- Fourteen days in advance
Minimum Lead Time
- Twenty-four hours in advance

Extended Reality Space Reservations

Maximum Lead Time
- Four days in advance
Minimum Lead Time
- Thirty minutes in advance

Lighting Studio Reservations

Maximum Lead Time
- Four days in advance
Minimum Lead Time
- Thirty minutes in advance

Support

Front-line support for Item Checkout is provided by the Technology Desk staff
- soatechdesk@utexas.edu
- 512-471-1189
- Technology Lab SUT 1.100
Administrative and billing support for Item Checkout is provided by TRIG
- trig@utexas.edu
- SUT 1.120
- If you have questions about your charges, please submit a screenshot of your WIO Details page
  - Directions are here: Understanding WIO Charges

Documentation

How-to Articles

Processes

Troubleshooting

Policies

Examples

Contents

Shortcuts

Item Checkout Policies

How to Reserve Resources

Request an Item Checkout Exception

DSLRs & Related Equipment

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