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  • Do not store critical files on your LinCompute Cluster profile, as they may not be saved long-term and are not backed up or archived.  You can download files from UT Box, an e-mail account, or other sources to access on the server.

  • The LinCompute Cluster does not meet the requirements for storing Category-I (Confidential) data.  Do not store Category-I data on your profile on the cluster.

  • It is a shared resource; please be aware of how your use may impact others. Limit the amount of CPU and RAM you use when possible.

  • The LinCompute Cluster is intended for short-duration personal projects or for trying out a new software package prior to purchasing or running elsewhere (e.g. TACC).  We do not recommend using the LinCompute Cluster for work related to dissertations, theses, publications, or time-sensitive projects. We cannot guarantee that the performance of the LinCompute Cluster at any given time due to its shared nature.

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Q: Why do I get "Permission denied, please try again" or other error trying to login to the cluster via ssh, or an application via the web?
A: This is usually due to providing the wrong user name or password, or providing the username in the wrong format. Please enter just your UT EID, without any domain information. Also, try entering your UT EID username in all lowercase.

Q: Why can’t I can't ssh to the cluster from off campus or from Dell Medical School?
A: Per a directive from the UT Information Security Office (ISO), ssh access using passwords from outside the UT campus network has now been blocked unless using the UT VPN service. Networks at Dell Medical School are not part of the UT campus network, so also require use of the UT VPN service. You can access LinCompute from off-campus by either using the UT VPN service, or setting up public key authentication.

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