OUTLINE FOR OS-SPECIFIC PAGE
This page is intended to cover things about EPM that are specific to Orcharhino / Linux.
How to fill in the page (notes for sys admins):
Italicized parentheticals describe what info is anticipated under that heading.
Add headings or subheadings as needed
Rephrase headings
Any pages linked throughout are just for convenience
I don’t know much about Linux, so it’s more likely adjustments to the structure and content are needed compared to macOS/Windows.
Below this line is where the public-facing content begins
Linux management is done using a tool called Orcharhino . (maybe an additional sentence or something about how linux centralization isn’t on the same level as macOS / Windows centralization yet)with additional support from Puppet automation. Note that Linux Endpoint Management is still in an early phase and does not offer feature parity with Windows or Mac EPM.
Available Distributions
(What distributions and versions we offer through EPM / can manage with EPM.)Currently supported distributions:
Red Hat Enterprise Linux 8 and 9
CentOS Stream 8 and 9
Ubuntu 20.04 and 22.04
Debian 11
Linux EPM recomends using the latest supported version of you chosen distribution
Compatibility with Endpoint Management
Hardware
(list hardware requirements)
Software
(list software requirements, including those for the operating and any applications being run)Any system supported by the chosen OS and Distribution
Software
SSHD
Puppet
Antivirus (Cisco Amp or ClamAV)
Nessus
UT Self Service / Software Center
/ (Does Linux have one?)(what it is, what it does, where to find it, and specific features you want to call out. E.g. UT Self Service: Computer Information policy, you can run that and include the output in your support request)Linux EPM does not currently offer UT Software center. However, all supported distributions offer a software center and repository. We don’t recommend installing third party repositories as they may not be compatible and are not supported by CNSOIT.
Logging in with your EID
You can login to your computer using your EID and EID password. This creates a standard user profile (an account without admin permissions). (how people are able to login with their EID, specifics about doing it for the first time on a new computer, when you need to be connected to internet to login, and if there’s anything you need to do after changing your EID password)Linux EPM utilizes Active Directory for login, and may need to be rebooted after a EID password change
Administrative Access
If you need to install software or make changes to your computer’s settings that require an admin username and password, administrative access can be used. (do you get an admin account, how to request admin access, how to use your admin account / elevate privileges, things it will or won’t work for)We’ll create a administrator account when delivering your computer. You’ll need to log out or switch users in order to perform administration.
Installing and Updating Applications
(what applications we install by default, which are available through EPM, and info about users installing their own applications / software.
link to pages from the https://cloud.wikis.utexas.edu/wiki/spaces/EndpointManagementwikis as applicable.
If the EPM wiki space doesn’t have instructions for users to follow, or if we want our own: create a new page under this oneSoftware can be installed from repository using both graphical and terminal applications.
CentosStream and Red Hat Enterprise Linux utilize the Gnome Software application for graphical installation and dnf/yum for terminal based installation
Ubuntu uses the Ubuntu Software Center and apt.
Debian uses Synaptic and apt.
Operating System and Application Security Updates
Using EPM, CNS OIT manages the installation of security updates for your computer’s operating system and certain applications.
(how that works, when it happens, which applications are included)
link to pages from the https://cloud.wikis.utexas.edu/wiki/spaces/EndpointManagementwikis as applicable.
If the EPM wiki space doesn’t have instructions for users to follow, or if we want our own: create a new page under this oneOn RHEL and CentosStream this is accomplished via the dnf-automatic service. Ubuntu and Debian utilize the unattended updates system.
Full software updates may be performed via the the installation and updating software listed above and most systems will notify the user of available software updates.