The Teams Phone Services uses the Microsoft Teams application on your computer and/or mobile phone to make /and receive calls from your UT phone number, replacing the traditional office telephone. It can be used via web (https://teams.microsoft.com), as a desktop application, or as a mobile app. All current employees and students at UT have access to Teams using their UT Office 365 logon.
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Be current faculty/staff with an assigned VoIP number.
Not using a shared line
Features not available yet…
Shared lines and shared line appearances, Busy busy line indications from legacy phone system, Advanced advanced call routing and queuing, Call park, Call pickup groups, Call grabber, Dedicated phone hardware sets call park
Sign-up for TEAMS service
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After the service is enabled, you will see the dial pad in the Calls section in Teams and can start making calls.
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Setup Voicemail and Record a Greeting
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For information about the use of Teams at UT visit O365 https://office365.utexas.edu/teams
Online courses are also available with LinkedIn Learning.
An overview of the Teams application: https://www.linkedin.com/learning/microsoft-teams-essential-training-5
Tips on specific useful features: https://www.linkedin.com/learning/microsoft-teams-tips-and-tricks