General Policies
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Shift Responsibilities
Log in to WebCheckout and Microsoft Teams at the beginning of every shift.
Review WebCheckout “Announcements” messages at the beginning of every shift.
Maintain opening/closing duty checklists daily.
Wear name tags during all shifts.
Keep work areas tidy and free of clutter.
Attendance
Consistent attendance is crucial for maintaining operational efficiency.
If you need to arrive late for your scheduled shift, please notify the team by posting in the General section of the Microsoft Teams chat or by sending an email to moody-checkout@austin.utexas.edu.
Avoid sending personal chats, texts, or emails to full-time staff unless needed for privacy reasons.
Frequent unexcused absences or tardiness will lead to a progressive disciplinary process, starting with a verbal warning, followed by a written warning, and potential dismissal. :
Verbal warning
Written warning
Potential dismissal
Vacation requests are not permitted. Official days off align with UT student holidays.
Shift Coordination
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We use Humanity.com to manage shiftsshift scheduling.
Keep your contact information (email/phone number) up-to-date.
For scheduling questions, check the posted schedule first, then contact the schedule coordinator if needed.
Requesting Time Off
Submit a Shift Trade or Shift Release request on Humanity.com.
If there is no response, it is your responsibility to call, text, or email you are responsible for calling, texting, or emailing other student workers to find coverage.
Inform the schedule coordinator at least 2 days in advance if you cannot find coverage after trying all the above methods.
If you still cannot find coverage, immediately contact the schedule coordinator to discuss options. Otherwise, you
You are expected to work your scheduled shift unless coverage is found.
If you agree to cover someone else’s shift, you are responsible for working that shift.
Illness
Do not come to work if you have a contagious illness.
Email moody-checkout@austin.utexas.edu as soon as you know you are too ill to work.
Submit a Shift Release request through Humanity.com to get your shift covered before it starts.
Repeated absences may require a doctor’s note before returning to work. You must also meet
Meet with a full-time staff member before returning to work after illness.
Contact your immediate supervisor if you become ill during your shift and cannot complete your hours. Leaving your shift unannounced is unacceptable and may lead to dismissal.
Emergencies
Email moody-checkout@austin.utexas.edu as soon as possible if you have a family or medical emergency and cannot work.
Timesheets
Submit timesheets by 8am every Monday.
Timesheets are due bi-weekly (mid and end of month).
It is your responsibility to fill out and submit your timesheet accurately and on time.
Late timesheets are unacceptable unless due to issues beyond your control.
Multiple reminders to submit on time can result in a verbal warning, followed by a written warning, and possible dismissal.
Down Time
Check the Team Projects listings in Microsoft Teams to complete outstanding tasks.
Minimize smartphone usage (calls, texting, apps, browsing). Take personal calls in the back storage room or outside.
Posting to social media is not allowed in the Equipment Checkout room due to privacy concerns.
Do not use personal laptops or tablets at work.
Be approachable and greet each person to let them know you are available to help.
Do not watch movies, music videos, or TV shows.
Listening to music is allowed at low volume levels only. Avoid music with offensive/inappropriate lyrics.
Shift Breaks
One fifteen-minute break is allowed during a shift of at least 4 hours. For a 6-hour shift, two fifteen-minute breaks are allowed.
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Breaks cannot be taken at the beginning or end of your shift.
Take breaks before 4pm if possible.
Obtain permission from full-time staff before taking a break.
General
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Policies
Inform a full-time staff member of any issues (malfunctioning equipment, issues with patrons, coworkers, etc.).
Maintain a friendly, professional, and polite demeanor at all times.
Keep yourself neat and clean. Proper hygiene is necessary (bathing, brushing teeth, deodorant).
Wear work-appropriate clothes. Enclosed shoes are required as you may be lifting items.
Maintain opening/closing duty checklists daily.
Log in to Microsoft Teams and review “Announcements” chat messages at the beginning of every shift. Teams is accessible online through your Microsoft 365 account (not via Safari).
Wear name tags during all shifts.
Keep work areas tidy and free of clutter.
Restroom breaks can be taken as needed.
Answer the phone courteously and professionally: “Moody College Equipment Checkout, this is [your name]” or “Equipment Checkout, this is [your name].”.
Keep conversations at a moderate level.Listening to music is allowed at low volume levels only. Avoid music with offensive/inappropriate lyrics.
Generally, food and drinks are not allowed. Snacking is permitted within reason. Covered drinks (water bottles, containers with lids) are allowed but keep them away from workstations to avoid spills on equipment.