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How to Connect to the UT VPN

As of March 2016, the VPN connection now The UT VPN requires two-factor authentication via DUO.  To DUO setup DUO, follow the instructions at instructions: https://mfa.login.utexas.edu

Installing

Install the VPN Application (Cisco

Anyconnect

Secure

Mobility Client)

Departmental computer

Expand

  • The application, Cisco AnyConnect Secure Mobility Client, should already be installed.

    • Client)

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    titlePersonal Computer Instructions - PC or Mac
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    content[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to "},{"type":"text","text":"https://vpn.utexas.edu","marks":[{"type":"link","attrs":{"href":"https://vpn.utexas.edu/"}}]},{"type":"text","text":" and enter your UT EID and Password. "}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Authenticate with DUO"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Click the "},{"type":"text","text":"Download ","marks":[{"type":"em"}]},{"type":"text","text":"button"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Run the downloaded installer."}]}]}]},{"type":"paragraph","content":[]}]
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    content[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The application,"},{"type":"text","text":" Cisco Secure Client","marks":[{"type":"em"}]},{"type":"text","text":", ","marks":[{"type":"strong"}]},{"type":"text","text":"should already be installed."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If you don't see it, open \"Software Center\" on a PC or \"UT Self Service\" on a Mac and click "},{"type":"text","text":"Install
    .

    Personal computer: PC or Mac

    Expand

    • Go to https://vpn.utexas.edu and enter your UT EID and Password. 

    • Authenticate with DUO

    • Click the Download button

    • Run the downloaded installer.

    Mobile Device

    Expand

    Download the free Cisco AnyConnect Secure Mobility Client app

    ","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","content":[]}]
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    content[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Download the free "},{"type":"text","text":"Cisco Secure Client","marks":[{"type":"em"}]},{"type":"text","text":" app"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users of iOS devices may download the app from the 
    iTunes App Store.
    "},{"type":"text","text":"iOS App Store","marks":[{"type":"link","attrs":{"href":"https://apps.apple.com/us/app/cisco-secure-client/id1135064690"}}]},{"type":"text","text":"."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Users of Android devices may download the app from "},{"type":"text","text":"Google Play
    .
    ","marks":[{"type":"link","attrs":{"href":"https://play.google.com/store/apps/details?id=com.cisco.anyconnect.vpn.android.avf&hl=en"}}]},{"type":"text","text":"."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Please be sure to keep the apps updated.
    Connecting
    "}]}]}]},{"type":"paragraph","content":[]}]

    Connect to the VPN

    1. Start the application:  Cisco AnyConnect Secure Mobility Client.

    2. Enter the following:

      1. Connect to:  vpn.utexas.edu

    3. Click Connect

    4. You will be redirected to a UT Logon website.

    5. Enter your EID and EID password.

    6. Use DUO for multi-factor authentication.

    FAQ

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    content[{"type":"paragraph","content":[{"type":"text","text":"To fix this error you must clear your browser cache.  To clear your browser cache:"}]},{"type":"paragraph","content":[{"type":"text","text":"Chrome","marks":[{"type":"underline"}]},{"type":"text","text":": click on the three dots on the top right hand corner of your browser > select Settings > select Privacy and Security from the menu on the left > Select Delete Browsing data and ensure Cookies and other site data and Cached images and files are selected > click Delete Data "}]},{"type":"paragraph","content":[{"type":"text","text":"Edge","marks":[{"type":"underline"}]},{"type":"text","text":": click on the three dots on the top right hand corner of your browser > select Settings > select Privacy, search, and services from the menu on the left > in the box under Delete browsing data click Choose what to clear > in the Time Range box choose All time > ensure that Cookies and other site data and Cached images and files are selected and click Clear now"}]},{"type":"paragraph","content":[{"type":"text","text":"Firefox","marks":[{"type":"underline"}]},{"type":"text","text":": click on the three lines on the top right hand corner of your browser > select Settings > select Privacy & Security from the menu on the left > click on the button Clear Data... under the heading Cookies and Site Data > ensure that Everything is selected in the When box and that cookies and site data and Temporary cached files and pages are both selected > click Clear"}]},{"type":"paragraph","content":[{"type":"text","text":"Safari","marks":[{"type":"underline"}]},{"type":"text","text":": Click on the Safari menu in the top left hand corner next to the Apple symbol > click Settings >click Privacy > click the Manage Website Data button > select Remove all > click Remove Now > click Done"}]}]
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    titleUnable to access US versions of websites using the VPN abroad
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    content[{"type":"paragraph","content":[{"type":"text","text":"The UT VPN service is implemented to enable UT affiliates who are away from campus to access university resources securely by encrypting the user's internet connection.  Because the VPN server is hosted on-campus, the user's computer appears over the internet to be located in Austin, Texas regardless of where the user is physically located. 
    "}]},{"type":"paragraph","content":[{"type":"text","text":"To reduce the burden on UT's infrastructure, the VPN is configured to create what is called a 'split tunnel' connection.  What this means is "},{"type":"text","text":"only","marks":[{"type":"em"}]},{"type":"text","text":" traffic bound for UT will be encrypted over the VPN.  Any other network traffic will be sent over the user's standard, non-encrypted internet connection, and will appear on a network to be located locally (rather than in Austin, Texas).  In short, the VPN does not 'trick' third-party websites into thinking the user is in country other than the one they are actually in, for the purpose of bypassing regional content restrictions."}]}]

    Overview

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    Info

    Questions?

    help@ischool.utexas.edu