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More information can be found on the graduate school website: https://policies.utexas.edu/policies/graduate-school
The formal grievance process is outlined in the Handbook of Operating Procedures, 9-1240, number VII. Responsibilities & Procedures, Letter letter E. Student Grievances:
https://secure4.compliancebridge.com/utexas/public/getdoc.php?file=9-1240

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