IM CHAT (Skype for Business)
When you arrive for work each day, please log in to your Skype for Business account, so that you are reachable by IM chat. Try to keep your status updated throughout the workday. (Instructions for setting up your Skype for Business account for the first time are available here.) Below are instructions for managing your contacts.
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UGS Staff: Hillary Procknow - UGS Business - UGS IT - UGS Human Resources - Laura Weingarten
OUTLOOK / CALENDAR
Outlook is a tool for viewing/replying to email, as well as, seeing and sharing your schedule with others on your team. When your Outlook account is set up, make sure your calendar is visible to all Sanger staff. There are a number of shared Sanger calendars that you can post to and amend (while inviting your personal calendar.) Ask your supervisor which of these shared calendars you need to subscribe to for your jobYou must grant at least "Reviewer" permission to each staff member under "Calendar Permissions". Be sure to subscribe to the "Sanger Learning Center" calendar by following the steps below:
A largesse of the emails processed by the SLC are update messages sent from they MyUGS system. While it is important to be aware of the functions and events occurring on MyUGS, a majority of these emails will not pertain to your specific field. As such, setting up an email rule (i.e. filter) on Excel should help reduce the inbox bloat.
-To setup the proper rule, click on one of the offending MyUGS emails and select “rules” from the command ribbon. This will generate an inbox filter based around the content found in the email. In general, filtering out the [MyUGS] tag in the subject line will take care of most issues.
You will automatically receive an email account upon being hired at UT. Use this account for all your work-related email communications. Ask for help from your supervisor or desktop specialist in order to synch your email and Outlook calendars to personal tablets and cell phones.
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Check the box for “Only send during this time range:” Specify the dates and times you would like it to send the auto-replies. Under the “Inside My Organization” tab, write in what you would like to be sent out to Sanger Learning Center Staff. Under the “Outside My Organization” tab, write in what you would like to be sent out to all other persons. There is no need to turn off this function when you return, because the program does it for you when you specify the times you will be out of the office.
PHONE
Be sure to set up your answering functions and voicemail during your first week of employment. You can find directions for forwarding your voicemail to your email here. Directions for using your phone can be found on the U-drive, sanger/Staff/using the phone.pdf.
COPYING, PRINTING, SCANNING, FAXING
Sanger Learning Center utilize three copiers—two in JES A332 and one in JES A315
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Printer name | Location | functions | Can my student workers use it? | Who do I contact it is malfunctions? |
UGS-DIT315-RICOH | JES 315 | prints B/W, copies, scans | Yes | SLC Admin |
UGS-SANGER340-RICOH | JES 340 | prints B/W, copies, scans, faxes | Yes | SLC Admin |
UGS-SANGER332-RICOH2 | JES 332 | prints B/W, copies | No | SLC Admin |
BACS / DOOR KEYPAD
JES 315 is controlled by a proximity card reader rather than traditional key locks (interior office doors will still have regular cylinder/key locks). Most of these doors will be programmed to be open during regular business hours (8am-5pm M-F), but will require an authorized UT ID to open when locked.
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All other communal rooms and the Main office on the 3rd floor are controlled by a number keypad. Each person has their own code assigned to them. Reach out to the Admin team to gain access.
IT / DESKTOP SUPPORT
All UGS workstations are covered in house via the IT Coordinator. Therefore, if you are experiencing difficulty with your workstation, please contact them by emailing ugs.it@austin.utexas.edu. They will contact you concerning the issue.
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