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Using the Graymail service

  1. To make use of this Graymail service, please send an email to security@utexas.edu with the Subject line: "Please add me to the Campus Graymail service."  That's it!
  2. Begin to monitor your Junk email box. If you notice an email that you wanted to receive, simply drag it to your Inbox.
  3. If you see messages in your Inbox that you did not want to read, simply drag them to your Junk mailbox.
  4. The Graymail service will "learn" from your actions over time. My approach was to do this every day for a week, then once a week, once every two weeks, etc, etc. If you do a lot with outside vendors or services, you may see a substantial reduction in your email volume!
  5. Enjoy the fact that you were able to reduce your email volume without creating a single filter rule, simply by adding this service. As the ISO gains more information from usage of this tool, it may be extended to all accounts on the Microsoft 365 mail platform.


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