Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

...

Tip

Excerpt
The excerpt is a special block that contains a general topic sentence about the page, also called a page summary.  These can be set to be shown or not.

Div
classfloating-toc

...

...

Jump to...

Table of Contents
indent15px
excludeOverview
printablefalse
Child pages (Children Display)
alltrue
sorttitle
excerptTypesimple

Create from Template
spaceKeyiSchool
templateName427032584
templateId427032584
buttonLabelCreate Sub-Page

Overview

Div
classtop-border-section

Telephone service for faculty and staff at the School of Information is being moved to Microsoft Teams. This will allow you to answer your office phone using Microsoft Teams on your laptop or phone using the Teams app.

Status

Status
colourGreen
titleActive
 

Intended Users

Faculty, Staff

Service OwnerCommunity

Support docs

https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027

How To

Div
classtop-border-section

Answering a phone call in Microsoft Teams

Image RemovedImage Added
  1. When someone calls your office phone number, it will appear as a Microsoft Teams call. Click the phone icon to answer the call.

  2. You will need to have an active microphone and speaker to use Teams.  Laptops have built-in microphones and speakers that will work, a headset or earbuds often work better.  An external web conferencing camera will work as well.

Making a phone call in Microsoft Teams

  1. There are so many ways to make a phone call in Microsoft Teams, let's let them explain them all!

  2. Our current favorite feature,  when people leave a message for you, Teams will transcribe it for you to read!

Check your Voicemail

  1. Go to Calls

  Calls buttonImage Removed  > 
  1.   

    Calls buttonImage Added

      > History and then select Voicemail

  2. More detailed information from Microsoft is available here.

Customize Voicemail Settings

  1. Select Settings and more  

    Select to see more optionsImage Modified
  next
  1.   next to your profile picture at the top of Teams and then choose 

Settings > 
  1. Settings Calls

  2. In the Voicemail section,

click 
  1. click Configure voicemail

  2. More detailed instructions from Microsoft are available here.