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Telephone service for faculty and staff at the School of Information is being moved to Microsoft Teams. This will allow you to answer your office phone using Microsoft Teams on your laptop or phone using the Teams app.

Code
Status

Status
colourGreen
titleActive
 

Intended UsersFaculty, Staff
Service OwnerCommunity
URLhttps://forms.office.com/Pages/ResponsePage.aspx?id=peLXMdi9TkGel76pmOvf4QxdJ8c7fUpHnNZlN5H5BqxUQkkwTTE5MkkzMVNVWlIwQloyWkQyTUtNNS4u
Support docshttps://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027



How To

Moving your existing phone number to Microsoft Teams

  • Here, you will fill out a form that will associate your phone number with your EID.
  • Go to this form.
    • Fill it out.
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    Answering a phone call in Microsoft Teams

    1. When someone calls your office phone number, it will appear as a Microsoft Teams call. Click the phone icon to answer the call.
    2. You will need to have an active microphone and speaker to use Teams.  Laptops have built-in microphones and speakers that will work, a headset or earbuds often work better.  An external web conferencing camera will work as well.


    Making a phone call in Microsoft Teams

    1. There are so many ways to make a phone call in Microsoft Teams, let's let them explain them all!
    2. Our current favorite feature,  when people leave a message for you, Teams will transcribe it for you to read!

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