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- Introduction to Salesforce
- CII System Map: How it all connects.
- CII - Salesforce dictionary
- What's in the 2018 rollout?
- What's coming in the future?
- Video and pod instructions
1:30 Breakout into pods - 15 minutes each.
- Accounts, Contacts, and Passwords. Led by Ila
- Member & Subscriber Billing, Led by Simone
- Reports and Dashboards, Led by Erika
- Committees and Attendance, Led by Susan
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