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If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.

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    • Get the Intuition ID number from the table displayed.
    • If the expiration is expired 2+ yrs ago, click on the school name in the table displayed.
      • Scroll down to Expiration Date area and use the calendar tab to set a new date 120 days from today.
      • Click the Update button.
    • If no matching school can be found you will need to switch your user profile to the previous Quest version to add the school.
      • Go back to the User tab
        • Type in your UT EID and hit Find
        • Go to the bottom of the page where is says Beta Routing is located, select none, and click on Update.
        •  You should see User was Updated box
        • If you do not see User was Updated the box then start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.
        • The process is not complete till you get the User was Updated box
    • Open a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main)
      • Go to Places & Institutions.
        • search for the country, then state, then city in the drop down menus.
          • If the city does not exist then hit Edit and add the city.
        • Search for the school in drop down menu. 
          • Once you find it, click Edit to get the Intuition ID and Quest Expiration Date
        • If the school does not exist then hit Edit and add the school.
          • The Expiration Date for a new school is 120 days.
          • Get the Intuition ID once the school is added


If you have not already switched to the previous version of Quest please do it now

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Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.

  •  Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
  • Copy the instructor UT EID from the OS Ticket
  • At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.
  • Repeat the above process but using the role "Contributing Editor" from the drop down menu.
  • The High School Instructor has been added to Quest. 

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