Note that there are frequently several ways reach a specific action.
Common Problems that can be resolved directly in OS Ticket
- Add a Collaborator in OS Ticket
- OS Ticket response to "how to signup for Quest..."
- Client Wiki Page for students and instructors
- Payments
- University student "Paid with a PO"
- High school payment info
- All other payment issues - assign ticket to Jess Saville
...
- How to add a high school instructor - newest release
- Authorize a TA/contributing editor
- Function is missing - moving an instructor from one quest code base to another
- Instructor Wiki Pages
...
- How to add time (1.5x, 2x) for student ADA/SSD accommodation
- Extending student quest access beyond enrolled semester
- Instructor Wiki Pages
Instructors - Exams
- Adding the groups function to a class
- How to access an exam dashboard
- Pre generate an exam
- Reset time for student (as an OnRamps instructor)
- Instructor Wiki Pages
...