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You need to TRANSFER a call (Send Jabber message to staff member and automatically transfer): 

1. 1. 1. 1. Send the staff member a Jabber Teams message to let them know the situation and who you are transferring to their phone.  
         2. If they reply, inform the caller who you are transferring them to and why (use the first name, last name and title of the person).
         3. IF they do not reply, inform the caller that they are not at their desk, but that you can transfer them to leave a voicemail.
         4. To Transfer:
            1. Press the button below the word "Trnsfr" on the display.
            2. Press the button "Blind". 
            3. Enter the 5-digit extension. 
            4. Hang up!

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Username: 4713614       Password: 1234

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