Sub-mailboxes can be created and associated with your primary mailbox, and accessed by callers by dialing an option in a menu that you record. Like the legacy SmartVoice system, UT Voice Mail provides for sub-mailboxes, but with these differences: Sub-mailboxes are managed by the subscriber rather than the administrator, and are available to all UTVM subscribers who choose to use them. Sub-mailboxes may be created and managed in both the Graphic User Interface (GUI) and the Telephone User Interface (TUI). If you are adding a sub-mailbox for each person sharing a single phone line, the simplest method is to add the sub-mailboxes using the GUI. You can then share the box numbers and PINs with the other subscribers:.
Sub-Mailbox Numbers
Sub-Mailboxes are automatically assigned a box number, comprised of the last five digits of your phone number with an additional digit denoting the box's option number in the menu (just like SmartVoice). Example: If your phone number is 471-2345, your primary mailbox number is 12345; when you create your first sub-mailbox, it will be given box number 123451; the second sub-mailbox will be given 123452, etc. If you create a sub-mailbox via the TUI, the sub-mailbox number will be given to you when you create the box. (NOTE re: Known Issue: Although both the TUI and the GUI will allow you to create up to ten sub-mailboxes, the tenth box cannot be selected by callers. The effective limit for sub-mailboxes is nine. This is a known issue that has been communicated to the vendor.) If you delete sub-mailboxes, the next sub-mailbox you create will take the lowest-numbered available slot.
...
- Unlike SmartVoice, after you have added sub-mailboxes and recorded the primary mailbox's greeting with the callers' menu options, your primary mailbox will still be capable of taking messages (i.e., following the greeting, it will "go " beep"). You may want to use the primary mailbox to take general messages; or you may wish to discourage callers from leaving messages in the primary mailbox by asking them not to, or by repeating the menu options.
- Like SmartVoice, UTVM messages left in sub-mailboxes will not light the message-waiting indicator light on your phone. For this reason, many subscribers opt to use email notification (forwarding voice messages to email).
- If you have sub-mailboxes, the transfer-out feature ("press 1 to transfer…") will not work in the primary mailbox–even if you delete mailbox 1–but will work in any of the sub-mailboxes.
...