Versions Compared

Old Version 24

changes.mady.by.user Chad Springer

Saved on

compared with

New Version 25

changes.mady.by.user Chad Springer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

  • The Migration is Happening!

Saturday, March 31st, 2018 (Mark your calendar!)

- Office365 & Email your current email account (firstname.lastname@mccombs.utexas.edu) and  is scheduled to migrate As

 

As you are aware, the University is requiring the McCombs School of Business to adopt the centrally-managed instances of Office365 and Active Directory. We have reached the critical point in the process where it is now time to migrate our email services. Your current email account (firstname.lastname@mccombs.utexas.edu) is scheduled to migrate 

As the time nears, we want you to be aware of what’s happening and what you can expect. This page will provide updates on the status of the migration project and reference information to help along the way. While our goal is to minimize disruption, these changes will require active participation from McCombs faculty, staff and other users of these services.

Important Dates

Auitabs
titleImportant Dates
directionhorizontal
Auitabspage
titlePrePrepare
falsePre-Migration Steps
  • March 30th, 2018 - Complete necessary Pre-migration steps (if required) before 5:00 PM
  • March 30th, 2018 - Bookmark this wiki page no later than 5:00 PM
Auitabspage
titleDuringMigration
falseMigration Window
  • March 31st, 2018 - Email & Office365 Migration
Auitabspage
titlePostAfter
falsePost Migration Steps and Support
  • March 31st - April 2nd, 2018 - Complete all Post-migration steps
  • April 2nd - ?, 2018 - Computer Services & ITS will be on-site to offer full support

I need help!

Auitabs
titleHow To Guide
directionhorizontal
Auitabspage
lazyloadingtrue
titleSupport
falseHow to Get Tech Support

If you need technical support at anytime during the migration, please contact Computer Services Tech Support.

If you have questions or concerns about the project, please contact Chad Springer - Project Manager, MSB Computer Services

Auitabspage
lazyloadingtrue
titleHow To
falseHow TofalseLog In to Check Email
  • OWA
  • Desktop

  • Mobile Devices

falseSet Up My Email Client
  • Outlook 2016 (Windows)
  • Outlook 2016 (Mac)
  • Apple Mail

  • Mobile Device: Apple iOS or Android

 

 

 

Auitabspage
lazyloadingtrue
titleOffice365More
falseMore Info on Office365

Microsoft Office365 Training Center

Post migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password.

Watch This Space

Section
Column
width30%
Panel
borderColor#0075C4
bgColorwhite
titleColorwhite
titleBGColor#0075C4
borderStylesolid
titleWhat do I need to know right now?
Expand
titleWhen is the migration happening?

March 31st, 2018

What is changing?
Expand
titleWhat is
staying the same
NOT changing?

You will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email.

You will continue to log into your computer using your EID and password.

But what about my stuff

Expand
titleWhat IS changing?

After the migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password.

Expand
titleWhat is being migrated?

We will migrate ALL of the contents of your mailbox (email/ calendar/ contacts/ groups).

During the migration, there will be a service outage. Any email sent to your @mccombs.utexas.edu account during that period will be queued and you will receive it after the migration. Senders of the aforementioned email will not see any disruption on their end.

Ok, I feel better. Is there anything that won't be migrated?

Expand
titleWhat's not being migrated?
Expand
titleUnfortunately, we can not migrate specific local Outlook profile settings, which include but are not limited to:
Archived email
Info
iconfalse
  • Inbox
/spam rules
  • Rules
  • Email
signatures
  • Signatures
  • Forwarding
settings
  • Settings
  • Out of
office reply settings
  • Office Reply Settings
  • Views
  • Additional
maiboxes
  • Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail

 

 

Expand
titleDo I Need To Do Anything About This?
Expand
titleDo you make heavy use of any of the items?

Answer: Yes, you need to address this before the migration.

Expand
titleDo You Use a Few and They're Important?

Answer: Yes, you need to address this before the migration.

Expand
titleDo You Use a Few Rules & Signature, Only?

Answer: Yes or No. You can recreate these after the migration without any issue.

Expand
titleHave You Heard of These, But
I NEED that stuff!
That's About It?

Answer: No. You live in a world where chaos is king and you're okay with that.

Expand
titleWhat Do I Do About These?

Not to fear, we are here to help.

It is important that these issues are addressed pre-migration.

We will provide step-by-step instructions on how to take care of all of these issues (coming soon!).

Alert
titleStep by Step Instructions and FAQ Coming Soon!
typeInfo

 

 

 

Expand
titleLet's
get prepared
Get Prepared!

Computer Services will be sending frequent updates and communications all during this process.

Warning

Please review

them

all updates when you see them, and if you have any questions or concerns please bring them up with us as early as possible.

Additional information about post-migration support and steps will be coming next few days.

 

What to expect with the migration?

What's happening?When?Does this apply to me?Prior to migration, you will need to perform any necessary pre-migration steps.

Before March 30th at 5 PM.

If you have any special email permissions, additional mailboxes you rely on,

Column
width50%
Panel
borderColor#333f48
bgColorwhite
titleColorwhite
titleBGColor#333f48
borderStylesolid
titleMigration: What to Expect
Expand
titlePrior to migration
Expand
titleComplete Pre-Migration Steps (if required)
Info
iconfalse

Please follow these steps before March 30th, 5:00pm

 

Expand
titlePlease review often
  • Please review this Wiki page (updates will be frequent)
Expand
titleMake note of
  • Make note of any special email permissions or additional mailboxes you rely on.
  • If you have shared your mailbox with someone or access a secondary mailbox as a key part of your job,
or make heavy use of mailbox rules.Just prior to the start of the migration, we will send out a notification that "Maintenance is beginning".March 31st at 8 AMAll faculty, staff, Phd and MBA (full-time) studentsMigration will begin. During this window, you will not have access to you @mccombs.utexas.edu account.March 31st at 8 AM - 12 PM, unless notified otherwiseYes, unless you already have and use @austin.utexas.edu or @utexas.edu accountOnce the migration has successfully concluded, we will send out a notification that "Maintenance is complete", along with detailed instructions on how to access your migrated account.March 31st at 12 PMAll faculty, staff, Phd and MBA (full-time) studentsYou can now access your McCombs email account. You will log in using firstname.lastname@mccombs.utexas.edu with your EID password.Post migrationAll faculty, staff, Phd and MBA (full-time) studentsImmediately after the migration window, the most reliable way to access your email will be online at OWAPost migrationAll faculty, staff, Phd and MBA (full-time) studentsOnce you have verified your email access online, you will need to reconfigure your email client on ALL of your devices (desktop, laptop or tablet)Post migrationAll faculty, staff, Phd and MBA (full-time) students Full support will be provided by members of Computer Services and ITS, the Monday following the migration.April 2nd - 8AM - TBDAll faculty, staff, Phd and MBA (full-time) students 

If you need technical support at anytime during the migration, please contact Computer Services Tech Support.

AnytimeAll faculty, staff, Phd and MBA (full-time) students
  • it would be helpful to have that information so we can fix any issues post-migration.
Expand
titlePrint Out Your Outlook Calendar
  • If you rely heavily on the use your Outlook Calendar, please print it out prior to the migration.
Expand
titleIf you make heavy use of any of the following:
  • Inbox Rules
  • Email Signatures
  • Forwarding Settings
  • Out of Office Reply Settings
  • Views
  • Additional Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail
Expand
titleBookmark These Pages
Expand
titleFor those who wan to be extra sure they have everything
Expand
titleDuring the Migration
Expand
titleYour mailbox will be briefly unavailable while it is in transit
Info
iconfalse

Your mailboxes will be offline for several hours during the Migration window. If you are try to access your mailbox during this time, you will receive a message that your mailbox is inaccessible.

Expand
titleNew incoming email will be held in a queue while your mailbox is moved and will be delivered to your mailbox once its migration complete
Info
iconfalse

The Office 365 Exchange servers always receive mail in an incoming queue before delivering mail to the appropriate mailbox. At the point when your mailbox is unavailable during its migration, the server will simply hold your incoming email in this queue until your mailbox becomes available once again. Once your mailbox becomes available, your incoming queued mail will be delivered to that mailbox.

Expand
titleAfter the Migration
Expand
titleLog into the Outlook Web App (OWA) to confirm migration
Info
iconfalse
Tip
titleBookmark OWA

Bookmark this URL if you use OWA frequently.

Expand
titleRe-configure your desktop email client
Info
iconfalse

The following guides will walk you through configuring your desktop client to connect to an Office 365 mailbox:

  • Outlook 2016 - Window OS
  • Outlook 2016 - Mac OSX
  • Apple Mail - Mac OSX
Expand
titleRe-configure Your Mobile Devices
Info
iconfalse

The following guides will walk you through configuring your mobile device to connect to an Office 365 mailbox:

  • iPhone/iPad
  • Android
Warning
titleMobile Device Settings

*The guides above work for most mobile phones and devices but set up varies according to make, model and operating system. If you are having any issues re-configuring your device, please contact Tech Support for assistance.

Expand
titleSupport
Check back for updates on our plans for day after support