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THE MIGRATION IS COMPLETE!

Please follow ALL steps on this page and associated sub-pages.

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Warning
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titleKnown Issues
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titleContacts Not Automatically Appearing In "To/cc/bcc" Field(s)
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Note: Email addresses will not auto-complete until you've typed them in at least once. Even if you've emailed john.doe@mccombs.utexas.edu a hundred times before the migration, you will actually have to type the entire address out at least once post migration. After that, Outlook will store that information and autocomplete the address for you the same as before. If you are unsure of someone's address, you can always open a new email message:

  1. Click on Address Book
  2. Enter the name you of the person you are looking for
  3. Highlight the name you want
  4. Click on To/ Cc/ or Bcc
  5. Click OK

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titleMultiple Requests for Credentials
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Note: You may be prompted multiple times to re-enter your credentials (even if select you selected Remember my credentials).

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titleOld Deleted Emails Appearing in Inbox
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Note: You may see old emails that you've deleted, appearing in your inbox marked as "unread". These emails were probably deleted from your Inbox and added to your Trash. However, if the Trash was not emptied prior to the migration then those emails were copied over. They are not duplicates or an indication of any further or ongoing issue. Simply delete them again. You can empty the Trash or not, after. That only affected the Migration and not normal operation.


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titleDelete Your Current Account on Phone before Re-Adding the New One
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Configure Your Mobile Devices

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titleRunDLL32 Windows Host Process Error
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  1. Exit out of Outlook completely.
  2. Open Microsoft Word (open either a blank document or any word document on your computer)
  3. Go to FIle > Options > Advanced
  4. Scroll down to "display"
  5. Check the box Disable Hardware Graphics Acceleration
  6. Exit Microsoft Word.
  7. Try creating yournew Profile again.
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 POST MIGRATION

VERIFY MIGRATION VIA OUTLOOK WEB ACCESS

CONFIGURE COMPUTER AND MOBILE DEVICES

LOG IN IF COMPUTER WAS CONFIGURED PRIOR TO MIGRATION

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GO TO OUTLOOK WEB ACCESS

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STEP BY STEP INSTRUCTIONS

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STEP BY STEP INSTRUCTIONS

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FAQ


MBA STUDENTS


SUPPORT

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STAY INFORMED

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MBA STUDENT INFO

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TECHNICAL SUPPORT

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