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THE

 POST MIGRATION

IS COMPLETE! Please follow ALL steps on this page and associated sub-pages.

LOG IN INFORMATION

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Computer LogIn
  1. COMPUTER LOG IN: Continue to use your EID and EID Password
Verify Email
  1. VERFIY EMAIL via OWA: Use your EID and EID Password
  • Configure Your Computer
  • Configure Your Mobile Devices
  • Log In InfotitleKnown Issues Warning Expand

    KNOWN ISSUES

    Warning
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    titleAdding Another Account to OWA
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    If you need to link another account to OWA (gmail, yahoo, utmail, et al) go here

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    titleContacts Not Automatically Appearing In "To/cc/bcc" Field(s)
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    Note: Email addresses will not auto-complete until you've typed them in at least once. Even if you've emailed john.doe@mccombs.utexas.edu a hundred times before the migration, you will actually have to type the entire address out at least once post migration. After that, Outlook will store that information and autocomplete the address for you the same as before. If you are unsure of someone's address, you can always open a new email message:

    1. Click on Address Book
    2. Enter the name you of the person you are looking for
    3. Highlight the name you want
    4. Click on To/ Cc/ or Bcc
    5. Click OK

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    titleMultiple Requests for Credentials
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    Note:

     

    You may be prompted multiple times to re-enter your credentials (even if you selected Remember my credentials).

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    titleOld Deleted Emails Appearing in Inbox
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    Note: You may see old emails that you've deleted, appearing in your inbox marked as "unread". These emails were probably deleted from your Inbox and added to your Trash. However, if the Trash was not emptied prior to the migration then those emails were copied over. They are not duplicates or an indication of any further or ongoing issue. Simply delete them again. You can empty the Trash or not, after. That only affected the Migration and not normal operation.


    Expand
    titleDelete Your Current Account on Phone before Re-Adding the New One
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    Configure Your Mobile Devices

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    titleRunDLL32 Windows Host Process Error
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    1. Exit out of Outlook completely.
    2. Open Microsoft Word (open either a blank document or any word document on your computer)
    3. Go to FIle > Options > Advanced
    4. Scroll down to "display"
    5. Check the box Disable Hardware Graphics Acceleration
    6. Exit Microsoft Word.
    7. Try creating yournew Profile again.
     POST MIGRATION
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    VERIFY MIGRATION VIA OUTLOOK WEB ACCESS

    CONFIGURE COMPUTER AND MOBILE DEVICES

    LOG IN IF COMPUTER WAS CONFIGURED PRIOR TO MIGRATION

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    GO TO

    OUTLOOK WEB ACCESS

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    STEP BY STEP INSTRUCTIONS

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    STEP BY STEP INSTRUCTIONS

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    FAQ

    MBA STUDENTS

    SUPPORT

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    STAY INFORMED

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    MBA STUDENT INFO

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    TECHNICAL SUPPORT

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