Your EID is used to control access to many things at UT, not just web pages that specifically ask you to log in with your EID. Among other things, you use your EID (or EID linked account) when you log onto computers with your AUSTIN account, when you check your Office 365 email, and when you connect to the university wireless network or VPN. So when you change your EID password that also affects these other logons.
Once you change your EID password, you can start using your new password right away on most UT web pages that require EID logons, but some of other services (like AUSTIN login, O365 logins, and wireless) may take a few minutes to an hour to update. Some of these other services may have remembered your previous password and will prompt you to enter you new password.
For this reason, we recommend you change your EID password when you have the time to save your work, log out, and leave your computer for a little while. For example, you can change your password before you leave for a meeting, before you go to lunch, or when you leave for the day. When you return to your computer, log in using your new EID password. This is only a suggestion to minimize interruptions, though. It is not required. You may continue to use your computer right after you change your password, but you may begin to receive notices that you need to log out and log back in or that your email or some other network application is having trouble connecting. You can wait until that time if you like and then log out of your computer and log back in.
- First, change your EID password at the EID Self Help page:
You can do this from any computer or mobile device that has network access. Just log on using your current EID password, and then click the "Change My Password" link.
- Refresh the 'utexas' wireless connection for your laptop, phone, and other mobile devices. The easiest way to do this is to have your device forget its current university WiFi connection then simply re-add it and enter your new EID password when prompted. Below are links to help pages on how to do this for some common types of devices:
- Outlook and most other email applications should automatically detect that your O365 Email password no longer works and then prompt you for your new password. If this does not happen, you will need to manually update your saved password. Please consult the following guide for assistance if you need to do this: