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What to Expect During a Zoom Class

• Once class begins, make sure that your webcam is on to engage with the instructor and your classmates. 
  • ACTION: Please add a professional photo of yourself for your Zoom profile picture. This photo will be visible during class sessions
• After you join a meeting click the "Participants" and "Chat" buttons on the bottom control bar. These will open windows that allow you to access nonverbal icons for responding to an Instructor's questions and the class chat
• Polling questions may be taken during class, students attending class through the Zoom smartphone app may not be able to participate in polling questions
• Your microphone will be automatically muted when you join a class
• When your instructor asks a question, use the nonverbal icons to answer. In the "Participants" window you may access "raise hand," "yes/no" and thumbs up/down (available after clicking the "more" button) Please see the illustrations below:
  
  
  NOTE: If you don't see these features in the Participant window it's likely because that you 've are logged in with a non-UT Zoom account.  Please refer hereto How Do I Delete my Free Zoom Account for steps on terminating your free account.
  Video breakout rooms where you will be placed Here are instructions for Getting Started With Zoom and for Making Sure You Are Logged In With Your UT Zoom Account
  
  

• You may be placed in video breakout rooms with a subset of your classmates may be assigned either randomly or pre-defined by your instructor based on group assignments. Note:  Preassigned You must be signed in to Zoom with your UT Zoom account to participate in Breakout Rooms. Preassigned break out rooms will not work if students enter a class late. If this is the case, the professor must leave the room and come back and reassign the breakout rooms. Please be considerate and join your class on time.

• When someone in a class is screen-sharing occurs, you may encounter a delay disruptions in the audio or video.   If you experience audio or video slowness or delaysproblems, check out these "Internet Connection Tips".
• Chat during class should be used for lecture topics or requesting help. Please do not use this for posting non-class related material.
• TA support will help students that post questions in the Chat window and answer content questions after class, help monitor nonverbal feedback (ie. "raise hands") and keep the class muted to minimize distractions

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Using Virtual Backgrounds in Zoom Meetings

The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:

• https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

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Still need help? 

Go to the Student Troubleshooting page first.  If that doesn't help:   

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• Email VC-Trouble@mccombs.utexas.edu
• Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)

For all other UT students, please contact your respective college or school