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Known Issues
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Student Emergency Services
Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Personal Emergency Situations
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- If any student/participant joins a meeting after Breakout Rooms have been created you need to do the following to add them to a room Late Student Addition to Breakout Rooms
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Reducing or Extending Breakout Room Times
You cannot extend the timer once started, but when the timer ends Zoom asks if you want to end all the breakout rooms. You can continue in breakout rooms, but without a timer.
- Set a timer for your breakout rooms
- Send a message to the students that you are extending or reducing the breakout room time
- To reduce breakout room time: select end breakout rooms early
- To extend breakout room time: when time runs out, select keep breakout rooms open
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Office Hours in Zoom
- Here is a tutorial for Using Zoom Breakout Rooms for Office Hours
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I Want my Students to Record Video Presentations and Upload them to Canvas
- If you would like your students to record and submit video presentations, have them start and record a Zoom meeting without any other participants. They can record to cloud if they are sending a link. However, the cloud video option could take a long time to process the file before it is available for sharing. For a faster turnaround the students might want to record to local computer and upload the file to the Canvas Assignment. Note: If a video file is too large for Canvas to accept, students can upload it to UTbox and share it from there.
- Here is a Zoom tutorial for getting started with video recording: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
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Making Cloud Recordings Publicly Viewable
Follow these steps to make all cloud recording links publicly accessible
- Login to your UTexas Zoom account with your web browser at utexas.zoom.us. In the Settings tab under Recording, scroll down and ensure that ‘Allow cloud recording sharing’ is selected
- Scroll down again and deselect (if it is selected) ‘Require users to authenticate…’
These settings will allow anyone who obtains the link for any recordings made from the host account viewable. This is not recommended for all circumstances but can allow for access to remote students or UT affiliates.
Any questions or concerns can be submitted to vc-trouble@mccombs.utexas.edu for further clarification.
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Admitting Guests and Guest Speakers Without a UT Zoom License
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Using Virtual Backgrounds in Zoom Meetings
The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:
There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki
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- Email VC-Trouble@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school