If you need one-on-one help, UT is offering remote office hours. Please visit the UT Canvas team Remote Teaching Resources page
Continue Teaching During Campus Closures (UT’s Faculty Innovation Center)
Creating a Teaching Back-up Plan (UT’s Canvas team)
Got Canvas-specific questions? You can email the Canvas team at canvas@utlists.utexas.edu or visit the Canvas Training Center.
Mary Crawford (mary.crawford@utexas.edu) can help with course redesign and planning how to adjust learning activities and assessments.
For more info like these links above visit: Instructional Design and Program Management

More Zoom Resources (by Zoom)

Step-by-step page to get started Getting started on Mac and PC
There is a collection of video tutorials that cover basic and advanced Zoom features
There are daily Live Training Webinars available that you may register to attend. These webinars demonstrate Zoom’s abilities and give you a picture of what a student in an online class would experience. Previously recorded webinars are also available if you would like to watch them without participating
Zoom has an extensive FAQ section where you may find answers to specific questions and the Zoom search field is very powerful on their support site
If Zoom does not seem to be working correctly you can check the Zoom Service Status page. This page will give you information about whether the service is experiencing disruptions. Due to the sudden load on Zoom from the many colleges and businesses shifting to online collaboration, there may be occasional outages
For more advanced users there are virtual break-out rooms that you can utilize during class.
If all this fails you can check out https://support.zoom.us/hc/en-us

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Still need help?

For McCombs faculty, please contact Media Services via email or phone:

For all other UT faculty, please contact your respective college or school