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- Set up a connection that uses the RD Gateway
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- The first time you connect to a computer through the RD Ratway Gatway you might see a security warning indicating the publisher of the remote connection can't be identified. You can check the box "Don't ask me again for connections to this computer" if you would like to suppress this message the next time you connect. Click the Connect button to proceed.
- The first prompt for credentials will be for the RD Gateway server (rdg.austin.utexas.edu). Here you will supply your EID and password in the format shown. You must use your EID, as that account is registered for Duo two factor authentication. Click the OK button.
- At this point, your mobile device that is registered with the Duo app will receive a push notice of the attempt to logon. Acknowledge the authentication attempt on your mobile phone and you will then receive a second prompt to provide credentials to your system. Click the OK button and you should be connected to your remote desktop.
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