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B.  Follow these instructions to manually connect though the RD Gateway

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  1. Launch Remote Desktop from your Start Menu as you normally would.  You will need to click Show Options at the bottom of the client to expand the view to access the RD Gateway settings.
  2. Click the Advanced tab on the Remote Desktop Connection client
  3. Click the Settings button.
  4. In the Connection settings section, use the radio button to select "Use these RD Gateway serer settings:"  For the Server name field, enter "rdg.austin.utexas.edu."  Leave unchecked the boxes for Logon method option "Allow me to select later"  and also "Bypass RD Gateway server for local addresses." 
  5. Click OK to exit this dialog and return to the General tab.  In the Computer field, you will enter the hostname or the IP address of the computer that you wish to connect to.  Then click Connect and procced with step 2 below.



2.  The first time you connect to a computer through the RD Gatway you might see a security warning indicating the publisher of the remote connection can't be identified.  You can check the box "Don't ask me again for connections to this computer" if you would like to suppress this message the next time you connect.  Click the Connect button to proceed.



3.  The first prompt for credentials will be for the RD Gateway server (rdg.austin.utexas.edu).  Here you will supply your EID and password in the format shown.  You must use your EID, as that account is registered for Duo two factor authentication.  Click the OK button.

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