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This is not a file synchronization system (like Dropbox), but a program to backup existing files. The purpose is to backup information that may be lost in the event of a disaster or accident (i.e. coffee spilling on the computercomputer hard drive crash or damaged, recovering a file that you deleted.)

UTBackup deployed through McCombs is maintained by Service Desk located in CBA 1.324.

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• One license (one computer) per userOnly laptops are covered
• 10GB storage limit
• Additional licenses and/or storage may be purchased separately

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• Summary: Request UTBackup
• Type of Incident: Request
• Impact: Normal
• Urgency: Normal
• Detail: Install UTBackup on my computer,insert Computer Name
• EID: bb123
• Email: bevo.bucks@mccombs.utexas.edu
• First Name: Bevo
• LastName: Bucks
• Computer UT Tag (enter Computer Name): 00000001
  Important: be sure to include your EID and put your computer name in the UT Tag field.

Installation

Your request will be evaluated by the Service Desk and you will receive an email. Upon receiving an approval, UTBackup will be pushed out to your computer by the Service Desk.

1. Afterward, you will see a screen requesting you to approve the installation. Click OK. (See Figure 1.1) If nothing is done, the installation will automatically begin. (See Figure 1.2)
2. Upon finishing, you will receive a screen that says that you have completed the installation (See Figure 1.3)
3. You may now close the window… you have CrashPlan Pro/ UTBackup installed on your computer.
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How to Configure CrashPlan Pro

Create your Account

1. Navigate to the Start menu and find CrashPlan. (Figure 2.1)
2. Now create an account by typing in your name, EID, and password. You will then transition into this screen (Figure 21.2). Your account is now completed.
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1. 1)

If you have previously created a Crash Plan account, select the "Existing Account" radio button and click sign in.

(Figure 1.1)
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What files to backup?

Please backup documents that contain teaching instructions or student, faculty, staff information. These include Word, Excel, Access, PowerPoint files. UTBackup is not a good place to backup your PST File (email archive or offline email).
Note: UTBackup  UTBackup should be used primarily for documents. It should not be used for large amounts of pictures or videos.

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Select which files you would like to backup.

• Navigate to the Backup tab.
• Click the “Change” button under the “Files to Backup” section. (Figure 3.1)
• Go to “Users” (Figure 3.2)
• Select your 1.2)

(Figure 1.2)

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• Click the triangle to the left of the “C:/” and expand the file structure. (Figure 1.3)

• Click the triangle to the left of the "Users" and expand the file structure. (Figure 1.3)
• Find your User Profile folder (i.e. lastnamefirstinitial.MCCOMBS)Go to Documents last name first initial) (Figure 1.4)
• Check the box "Show hidden files" at the bottom left.
• Select your User Profile folder and select which folders you would like to backup. (Figure 3.3).
• Usually you want to check: AppData, Desktop, Documents, Downloads, Favorites, Music, Pictures, Videos.
• You can select any other folders you might have that are in a different location such as on the root of the C drive.
• Click “Save”.
• Your folder should now be backed up. (Figure 31.45) (figure 3.1) Image Removed

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• Click the "Start Backup" button to begin.

(Figure 1.3)

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(Figure 1.4)

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(Figure 1.5)

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* The backup will continue even if you close the application.

* If your computer goes to sleep, the backup will continue when it wakes up.

To maximize backup efficiency the initial seeding of a backup set should be allowed to complete while the computer is attached to a wired UT Campus Network.

Restoring Files

You may restore files from UTBackup through two ways, using the CrashPlan software on your computer or using Web Restore. Web Restore is only limited to restoring a few files and has a limit of 250MB per restore. Web Restore only serves as a “quick fix” and should not be used consistently.

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