What has changed?
When your mailbox moves to Office 365, you will need to be aware of 2 major changes from what you are used to.
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- You will still access your mailbox with your usual McCombs logon, but whenever you are prompted to enter your username and password you will use a different format for your username than what you have been used to.
You are probably used to logging on as MCCOMBS\{username} or sometimes MCCOMBS.UTEXAS.EDU\{username}
However, when using Office 365 services you will need to enter your username as {username}@mccombs.utexas.edu. Although this looks like an email address, it is not. It is just a variation of your logon name. Your email address has not changed. - The name of the email server has changed..
You are probably used to entering mail.mccombs.utexas.edu as your email server whenever you set up your mobile device for email or when you connect via the web.
From now on, you will use outlook.office365.com as the email server name for all email clients. When using a web browser, the new full Outlook Web Access URL is http://outlook.com/owa/mccombs.utexas.edu
What happens right when my McCombs mailbox moves to Office 365?
Your mailbox will move in the background, so you do not need to do anything to prepare for it and you should not notice anything happening while your mailbox is being moved. Once the final step of the move completes your mailbox will no longer exist on a McCombs email server, and you will see one of two responses in your email client depending on which client you use.
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To minimize the number of times you need to go through this, we have identified mailboxes that have these cross connections and will move them together in the same batch wherever possible. This means you will just have to go through this only once in most cases instead of once when your mailbox moves and then again as each connected mailbox later moves. If you randomly receive a mailbox prompt days later after you have moved, it is probably because some other mailbox to which you are connected has not moved until then.
Instructions for configuring various email clients from scratch
Windows
Configuring Outlook 2010 for Windows with an Office 365 McCombs Mailbox
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