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If you do not see the Outlook Startup Wizard, follow these instructions:

  1. Close Outlook.
  2. From your Start menu, open the Control Panel.
  3. Double-click Mail. (If you do not see Mail, click Switch to classic view at the top right corner of the window. Click on Category to drop down your list of view options and select Small icons or Large icons.)
  4. Click Show Profiles.
  5. Click Add.
  6. Type mccombs EID in the Profile Name box and click OK.

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  • Your Name: enter your first and last name as they appear in your email
    Example: Jane Smith
  • Email Address: enter your McCombs email address
    Example: Jane.Smith@mba17Smith@mccombs.mccombs.utexas.edu
  • Password: enter your MSB Account password associated with your EID account
  • Retype Password: enter   enter your MSB Account password

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  • password associated with your EID account

3. You will see a screen that says it is configuring your account. It may take several minutes.
Outlook may will prompt you to enter your username and password. In the User name field, enter msbaccount@mccombsfirstname.lastname@mccombs.utexas.edu and in the Password field, enter your MSB Account passwordEID Password.

4. Click Finish.

5. On the Mail screen, if you check another email account through another profile in Outlook, select Prompt for a profile to be used. Whenever you open Outlook, you will be asked which profile you want to open. To view your McCombs email, select mccombs EID. Your other profile is probably called Outlook. If you only have one profile in Outlook, or if this is the only profile you’ll use, select Always use this profile, and select mccombs EID from the drop down list.

6. Click OK.

You should be able to access your email through Outlook 2007 2016 on campus and off campus. If for some reason you are unable to connect to Outlook from off campus, try running VPN software, then opening Outlook.

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  1. Follow the instructions in the Getting to the Auto Account Setup Screen section at the top of this page to bring up the Account Setup screen.
  2. Check the Manually configure server settings or additional server types box and click Next.
  3. Select Microsoft Exchange and click Next.
  4. In the Microsoft Exchange Server field, type outlook.office365.com.
  5. If you are using a notebook computer, make sure Use Cached Exchange Mode is checked. If you are using a McCombs lab computer, uncheck Use Cached Exchange Mode.
  6. In the User Name field, type your first and last name. (If not recognized try your msbaccount)your mccombs email
  7. Click Check Name.
  8. At this point, you may be asked to log in. Log in as msbaccount@mccombsfirstname.lastname@mccombs.utexas.edu, where msbaccount is your personal MSB account.
  9. Click Next.
  10. Click Finish.
  11. .
  12. Click Next.
  13. Click Finish.
  14. On the Mail screen, if you check another email account through another profile in Outlook, select Prompt for a profile to be used. Whenever you open Outlook, you will be asked which profile you want to open. To view your McCombs email, select EID. Your other profile is probably called Outlook. If you only have one profile in Outlook, or if this is the only profile you’ll use, select Always use this profile, and select EID from the drop down list.
  15. Click OK.

You should be able to access your email through Outlook 2010 on campus and off campus. If for some reason you are unable to connect to Outlook from off campus, try running VPN software, then opening Outlook.

1)  From your Start menu, open the Control Panel, or search for Control Panel and click on it.2)  Double-click Mail. (If you do not see Mail, click Switch to classic view at the top right corner of the window. Click on Category to drop down your list of view options and select Small icons or Large icons.)3)  Click Show Profiles.4)  Click Add.5)  Type "EID" in the Profile Name box and click OK.
Auto Account Setup1. Enter the following information in the boxes on the screen if it does not do so automatically.
Your Name: enter your first and last name as they appear in your emailExample: Jane SmithEmail Address: enter your McCombs email addressExample: Jane.Smith@mccombs.utexas.eduPassword: enter your associated with your EIDRetype Password: enter your password with your EID2. Click Next.
3. You will see a screen that says it is configuring your account. It may take several minutes.Outlook may prompt you to enter your username and password. In the User name field, enter Jane.Smith@mccombs.utexas.edu and in the Password field, enter your password associated with your EID
4. Click Finish.
5. On the Mail screen, if you check another email account through another profile in Outlook, select "Prompt for a profile to be used".  Whenever you open Outlook, you will be asked which profile you want to open.  To view your McCombs email, select

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"EID". Your other profile is probably called "Outlook". If you only have one profile in Outlook, or if this is the only profile you’ll use, select "Always use this profile", and select

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"EID" from the drop down list.
6. Click OK.
You should be able to access your email through Outlook 2010 2016 on campus and off campus. If for some reason you are unable to connect to Outlook from off campus, try running VPN software, then opening Outlook.