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- Check your printer manufacturer’s support site. To find it, search the internet for the name of your printer manufacturer plus the word “support,” such as “HP support.”
- Driver updates are often available in the “Drivers” section of a printer manufacturer’s website. Some support sites let you search for your printer model number directly. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website.
Mac
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1. Go to Apple Menu > System Preferences > Printers & Scanners
2. Click the "+" Plus and complete the printer setup wizard:
3. Choose the IP tab (Globe icon) and enter the printer's settings:
4. Address: the printer's IP address.
5. Protocol: Line Printer Daemon - LPD.
6. Name: a descriptive name of your choice, we recommend including the printer's IP.
7. If you have the printer-specific driver installed: the correct driver typically auto-selects.
- If it doesn't, click the dropdown, choose Select Software, then pick the driver for the printer's model.
- If you don't have the printer-specific driver installed, you can use the Generic PostScript Driver.
8. Click Add.
9. Send a test print job.
PC
1. Using the search bar in the bottom left corner of your screen, type "Printers & Scanners".
2. Click "Add a printer or scanner" and then click "The printer I want isn't listed".
3. Click "Add a printer using a TCP/IP address or hostname" and then click "Next".
4. Under Device Type, choose "TCP/IP Device".
5. For Hostname or IP address, type your IP address.
6. Allow the Port name to autocomplete.
7. Make sure "Query the printer and automatically select driver to use" is checked and click "Next".
Contact Us
If you need assistance or have questions that aren't answered on this page, contact CNS IT by calling 512-232-1077 or creating a ticket.
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