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The Stat Apps Server gives UT Austin students, faculty, and staff access to a Windows remote desktop with statistical and mathematical software. Permission does not need to be granted to access the server; anyone with an active EID can connect.

Prerequisites

Software Included

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Expand
titleConnect for the first time

You'll need the Microsoft Remote Desktop app, free in the Apple App Store.

  1. Open the Microsoft Remote Desktop app.
  2. Click "Don't Allow" or "OK" if asked for Camera and Microphone permissions.



  3. Click on the symbol with three dots in a circle and click "Import from RDP file..."



  4. Navigate to the downloads folder
  5. Select the wincompute.rdp file downloaded from the Prerequisite list and click "Import"

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Expand
titleI never receive a Duo push notification/Remote Desktop can't connect to the remote computer "wincompute.cns.utexas.edu"

Please check the following:

Your username to connect is using the correct slash. It should be "austin\yourEID", NOT "austin/EID"


If you do not have DUO enabled, or to check if you have DUO enabled, please follow the steps below.

1. Go to https://mfa.login.utexas.edu/
2. Log in with your EID and Password
- When you are prompted to authenticate, select 'other options' below the prompt.
- If you are experiencing an authentication loop, please try these steps in a private browser/ incognito window or after clearing your cached files.
3. Next click 'Manage Devices' at the bottom of the list.
4. Choose an authentication method (Because Duo Mobile is not paired you will need to select 'Phone Call')
5. Once the page reloads after authentication, select 'I have a new phone'
6. Select the 'Get Started' button and proceed
7. Ensure the Duo app is installed from your devices App Store and click 'next'
8. You will then have the option to scan the QR code by selecting the '+' in the Duo app or alternatively sending an activation via email using the 'Get an activation link instead' button.


Connecting to Stat Apps will authenticate with DUO using your default device. If you have an old phone still connected to DUO, it may be trying to reach that as the default. Please check your connected devices by following the instructions below.


Go to this page: https://utdirect.utexas.edu/apps/duo/register/

1. Do not go through the authentication, and click "Other options" instead.

2. Select "Manage devices"

3. Authenticate through DUO with your desired method

4. It should bring you to a "Devices" page, please make sure you have your current phone as the main device.

FAQ

Expand
titleHaving issues accessing the start menu or search functions?

Your profile will need to be reset. Please create a ticket with CNS IT using our form and the Request Type "Reporting Wincompute issues" and mention you are having user profile issues.

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Expand
titleCan't save any files?

Please create a ticket with CNS IT using our form and the Request Type "Reporting Wincompute issues" and mention you are having issues saving a file and the path of the location you are trying to save to.

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Create a ticket with CNS IT using our form and the Request Type "Reporting Wincompute issues"

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Alert
titleNot part of College of Natural Sciences?
typeInfo

Thanks for stopping by! If you have any questions about the content on this page, please contact your departmental IT office or the UT Service Desk.