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User Name: For a Resource Account (often referred to as a Shared account) you must use the full email address for the user's personal account followed by a backslash (\) then followed by the full resource account email address:
User Name: <astro_id>@astro.as.<User-email>@austin.utexas.edu\<resource_account_id>@astro.as<Resource-Account-email>@austin.utexas.edu
For example: cloud@astromatt.asdavidson@austin.utexas.edu\mcdobs.vipcal@astro.asCNS-IT@austin.utexas.edu |