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Contact the Information Technology Office by sending a help request to the helpdesk system at help@education.utexas.edu. When you send an email to the helpdesk system, a help request ticket will automatically be generated for you. The first available technical support technician will assist you in retrieving your numeric alarm code and Personal Identification Code. Alternatively, you may create a help request ticket by logging into the helpdesk system's web interface at httphttps://help.edbeducation.utexas.edu/.

What is the Personal Identification Code?

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