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These instructions are intended for Adobe Acrobat Pro/Adobe Acrobat DC licensed software versions for people who have a need to Create or Edit PDF forms.
For people who simply need to sign documents, Acrobat digital signatures has been superceded by UT Docusign

Table of Contents

Basic Instructions

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on the right is Identities & Trusted Certificates. Click More.

under Digital IDs, the certificate with your name should show in the right panel. click on it your certificate once, and under Usage Options do for each item one time: Use for Signing. Use for Encryption. Use for Certifying. 

click Trusted Certificates. 

  1. click the blue Import button up top of that window.
  2. in the left pane, you'll also want to click Trusted Certificates and find the The University of Texas at Austin RSA CA certificate and Import it. To import it, you click browse and go find it in your downloads folder if you downloaded it via this wiki, or if one of us helped you, we might have just dragged it to your desktop.
    once you do that. it should now be imported.

  3. click on the certificate you just browsed for and opened and it should show in the Contacts box. it should show down below in the lower Certificates pane. You'll want to click on it and click the Trust button and let that certificate trust on every box that shows up.

  • At this step for Acrobat Pro XI running on Windows 7 the following had to be done to add the University's signing certificate to the list of trusted certificates. If you don't do this step then Acrobat reader will always says UT signing certificates are invalid because the certifying certificate is not trusted.
    • In the same window where you did the previous step, double-click on the user's listed certificate in the right pane
    • In the window that appears you will see a tree of signing certificates in the left pane. Just above the botton branch where the user's certificate is listed, a parent certificate named "The University of Texas at Austin" is listed. Click that certificate to bring up its options in the right pane.
    • Click the "Trust" tab and then click the button labeled "Add to Trusted Certificates..."
    • Accept the default trust options of just trusting it for signing and certifying documents
    • Click OK to accept all changes

*If you do not see a certificate for The University of Texas at Austin RCA, find it in the Certificates section of the Keychain app and drag it to the desktop, then you can import it into Adobe Acrobat.

This wiki page has an attachment for how to place a signature in Acrobat 

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Close

This wiki page has an attachment for how to place a signature in Acrobat. The first time you sign a document, it will ask for your Login password. It will be your EID password. Make sure you click Always Allow or it will make you do this for every document you try to sign. 

Update the Adobe Trusted Root Certificates To Allow For Successful Validation of UT Employee Signed Documents

When someone uses their UT assigned digital certificate to sign a document, by default new installations of Adobe Acrobat/Reader will not trust the signature, which will result in a warning being displayed when people open up the signed document and verify the authenticity of the certificate used to sign the document. This happens because the certificate company that UT uses for their certificates is not currently built into and trusted by Adobe Acrobat/Reader. So you have to manually trust at least one of the parent certificates in the certificate chain used to generate UT employee digital certificatesupdate Acrobat to download the latest global trusted Certificate Authorities. This manual trust has to be done on a per-user account basis so if you have multiple users on a computer, each user account will need to go through the process of trusting the parent certificate. You can either manually open up the Adobe Trust Manager in Adobe Acrobat/Reader, select the parent certificate, and then select the option to "trust" it OR do the following:downloading Trusted Cerficate Authorities. 

  1. Ensure Adobe Acrobat/Reader is installed on the target computer.
  2. Download this exported certificate file. This is the UT Austin intermediate certificate used to generate all UT Austin employee digital certificates.
  3. You can go back to your downloads and ctrl click on the CertExchangeUTRSA.fdf file, or right click on it, and tell it to open with Adobe Acrobat pro. It may present you with a window that says Set Contract Trust which you can click to get to step 4 depending on the version.
  4. You will be presented with a Window to trust the certificate. Check off all options as shown in the following screenshot:
    1. Image Removed
  5. Done.
  6. Choose Edit > Preferences (Windows) or Acrobat Acrobat Reader Menu bar > Preferences (macOS).
  7. From the Categories on the left, select Trust Manager.
  8. Select the option Load Trusted Root Certificates From An Adobe Server.
  9. This option allows Acrobat or Reader to automatically download trust settings from an Adobe server. These trust settings ensure that the user or organization associated with the certificate has met the assurance levels of the Adobe Approved Trust List program.Do the following:
  10. Tick the box to be prompted when new root certificates are available from Adobe.
  11. Select Ask Before Updating.
  12. Download the latest version of the Trust List from Adobe.
  13. Click Update Now.
  14. Restart Adobe Acrobat/Reader to put the change into effect.
  15. Now

•Now when you verify the UT employee digital certificate used to sign a document it should show up as valid. This should happen automatically

Adding a digital certificate to sign an Adobe PDF

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