One service change arising from the transition of Academic Technology Support (ATS) to LAITS Computer Support is that one-off computer purchases for individual units will no longer be processed centrally. LAITS will continue to handle bulk computer purchases on a yearly basis as part of the Generations program, however, purchasing computers between cycles will now be the responsibility of departmental administrative staff. In an attempt to make the transition easier, we have created a step-by-step guide for the administrative staff who will now be responsible for these purchases. It is important to follow these directions to ensure your order is accurate and meets the required LAITS minimum computer specifications. Let's get started...
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Both Apple and Dell purchases follow the same process to complete the order in UT Market. Refer to our Completing a UT Market Purchase guide to complete your purchase.
As soon as a purchase order number has been issued with delivery to MEZ 2.302, please use the Computer Purchase Reporting Tool to answer few questions relating to the purchase so that LAITS Computer Support staff may track the order and receive it efficiently. Once received, LAITS will tag and record the computer in inventory, image it, and schedule a deployment with the user.