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Clearing your cookies and cache resolves the most commonly experienced browser issues. LAITS recommends using Google Chrome or Mozilla Firefox.
Chrome (Windows or Mac)
- In the address bar, enter:
chrome://settings/clearBrowserData
- At the top of the window, click "Advanced". Select the navigate as follows: Browsing History > Download History > Cookies and other site data > Cached images and files.
- From the time range menu, select "All Time." This will clear your entire cache.
- Click "Clear Data" and restart your browser.
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- Click the menu button and choose .
- Select the panel.
- In the Cached Web Content section, click .
Cookies
- Click the menu button , then , followed by .
- Click .
- Set Time range to clear to Everything.
- Click on the arrow next to Details
- Select Cookies and ensure no other items are checked.
- Click
Unsupported Browsers
Some UT sites and services don't work as well when using these browsers. As such, they are not recommended.
Safari
- Click "Safari" in the upper left hand corner of your screen.
- Click "Preferences"
- Select "Privacy"
- Click "Remove All Website Data"
- Click "Remove Now"
- Restart your browser.
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