Page Comparison

Clearing your cookies and cache resolves the most commonly experienced browser issues. LAITS recommends using Google Chrome or Mozilla Firefox. 
 

Chrome

...

1. In the address bar, enter: chrome://settings/clearBrowserData
2. At the top of the window, click "Advanced". Select the navigate as follows: Browsing History > Download History > Cookies and other site data > Cached images and files.
3. From the time range menu, select "All Time." This will clear your entire cache.
4. Click "Clear Data" and restart your browser.
    

Mozilla Firefox

Cache

1. Click the menu button  and choose Options.
2. Select the Privacy & Security panel.
3. In the Cached Web Content section, click Clear Now.

Cookies

1. Click the menu button  , then Library, followed by History.
2. Click Clear Recent History....
3. Set Time range to clear to Everything.
4. Click on the arrow next to Details
5. Select Cookies and ensure no other items are checked.
6. Click Clear Now and restart your browser.

Unsupported Browsers

Some UT sites and services don't work as well when using these browsers. As such, they are not recommended. 

Safari

1. Click "Safari" in the upper left hand corner of your screen.
2. Click "Preferences"
3. Select "Privacy"
4. Click "Remove All Website Data" 
5. Click "Remove Now" 
6. Restart your browser. 

Microsoft Edge/Internet Explorer

Edge:

1. To view your browsing history, select Hub > History .
2. Select Clear all history.
3. Choose the types of data you want to remove from your PC, then select Clear.
4. Select Change what Microsoft Edge knows about me in the cloud, then select Clear browsing history.
5. Restart your browser.

Internet Explorer:

1. Press CTRL, SHIFT, and DELETE at the same time on your keyboard.
2. From the list presented, uncheck "Preserve Favorites Website Data". 
3. Ensure that both "Temporary Internet Files" and "Cookies" are checked.
4. Click "Delete" and then restart your browser.