Clearing your cookies and cache resolves the most commonly experienced browser issues. LAITS recommends using Google Chrome or Mozilla Firefox.
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- In the address bar, enter:
chrome://settings/clearBrowserData
- At the top of the window, click "Advanced". Select the navigate as follows: Browsing History > Download History > Cookies and other site data > Cached images and files
- From the time range menu, select "All Time." This will clear your entire cache
- Click "Clear Data" and restart your browser
Mozilla Firefox
Cache:
- Click the
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- Library button
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Cookies
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- Click and click
- Next to Time range to clear
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- , choose Everything from the drop-down menu, select Cache in the items list
- Click Clear Now
Unsupported Browsers
Some UT sites and services don't work as well when using these browsers. As such, they are not recommended.
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