The Office365 Resource Admin Tool is furnished by ITS for creating and modifying resource accounts, often referred to as "shared mailboxes".

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1. Click the appropriate "Modify" link for the type of the existing resource account
2. Select the existing resource account from the list and click "Select Resource"
3. If adding a new user or granting additional permissions for a user:
   1. Enter their EID in the text field near the bottom of "Mailbox Permissions"
   2. Click the corresponding "Add to" button for their requested access
      1. It will take a moment for the change to process, after which the page will refresh
   3. After the refresh, confirm that the user is now listed in the appropriate section of "Mailbox Permissions"
   4. Repeat this process for each access type requested for this user
4. If removing a user or revoking specific permissions:
   1. In the "Mailbox Permissions" section, locate and select the user in the list corresponding to the specified access type
   2. Click "Remove User"
      1. It will take a moment for the change to process, after which the page will refresh
   3. After the refresh, confirm that the user is no longer listed for that access
   4. Repeat this process for each access type to be revoked for this user

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If the user needs to retain the existing resource account data, contact postmaster@utexas.edu with all relevant details, including at least the existing resource account email address and the desired email address.

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Related Processes

Publishing Room/Equipment Resource Calendars

Room/equipment resources' calendars can also be "Published", which creates an HTML or ICS link to the calendar. This also publishes the calendar on the web and allows people who have the URL to view it live. 

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