The Office365 Resource Admin Tool is furnished by ITS for creating and modifying resource accounts, often referred to as "shared mailboxes".
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At this time, access to the Office365 Office 365 Resource Admin Tool is not granted automatically to all members of DSS. Desktop Engineering will selectively grant access after appropriate training. |
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Each resource account type has a section titled "Mailbox Permissions". This is where individual users can be granted any requested access.
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Users must already have an Office 365 mailbox of their own in order to be granted access to a resource account. You will receive an error message when attempting to add them if they do not. |
For each requested user:
- Enter their EID in the text field near the bottom of "Mailbox Permissions"
- Click the corresponding "Add to" button for their requested access
- It will take a moment for the change to process, after which the page will refresh
- After the refresh, confirm that the user is now listed in the appropriate section of "Mailbox Permissions"
- Repeat this process for each access type requested for this user
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- Default
- All incoming calendar requests are added as "tentative", pending direct approval from the resource account login
- Delegate Approval for all requests
- All incoming calendar requests are added as "tentative", pending direct approval or approval by delegate
- Delegate Approval only for out-of-policy requests
- Incoming calendar requests that match the resource account's policies are added automatically; others require direct or delegate approval
- Automatically Approve All
- Incoming calendar requests are automatically approved on a first-come, first-served basis
- Manual
- No automatic processing will be performed for this calendar
- This resource has custom settings
- This option is disabled by default; if required, contact postmaster@utexas.edu
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If the user needs to retain the existing resource account data, contact postmaster@utexas.edu with all relevant details, including at least the existing resource account email address and the desired email address.
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Related Processes
Publishing Room/Equipment Resource Calendars
Room/equipment resources' calendars can also be "Published", which creates an HTML or ICS link to the calendar. This also publishes the calendar on the web and allows people who have the URL to view it live.
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