The Office365 Resource Admin Tool is furnished by ITS for creating and modifying resource accounts, often referred to as "shared mailboxes".
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Requests for new resource accounts must include the following:
- Type: "room", "equipment", or "shared mailbox"
- Display Name: readable name of the resource in the Global Address List
- Can be changed at any time
- Email Address: desired email address
- Must not be an existing address
- Can use vanity email domains, e.g., @blantonmuseum.org
- Cannot be changed after creation without intervention from postmaster@utexas.edu
- Managers: EIDs of user(s) that should be granted Manager permissions
Requests Requests may also include the following, but they are not required to create the mailbox:
- Full Access users: EIDs of user(s) that should be granted Full Access permissions
- Send As users: EIDs of user(s) that should be granted Send As permissions
- Send on Behalf users: EIDs of user(s) that should be granted Send on Behalf permissions
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Users must already have an Office 365 mailbox of their own in order to be granted access to a resource account. You If they do not currently have a mailbox, you will receive an error message when attempting to add them if they do notgrant them access. |
For each requested user:
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If the user needs to retain the existing resource account data, contact postmaster@utexas.edu with all relevant details, including at least the existing resource account email address and the desired email address.
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Related Processes
Publishing Room/Equipment Resource Calendars
Room/equipment resources' calendars can also be "Published", which creates an HTML or ICS link to the calendar. This also publishes the calendar on the web and allows people who have the URL to view it live.
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