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Apple products are sent to the Campus Computer Store for repair since the store is recognized by Apple as a certified service provider. CCS is open normal hours at this time (Monday through Friday).
- Dell Support
- Dell machines can be repaired on-campus or at a users home by a Dell service technician.
- Devices are occasionally replaced, rather than repaired during warranty service. Be careful to back up files!
- Dell Pro Support chat is usually the best contact method since there is often a wait for their phone support.
- Dell Warranty Support: 1-866-901-8629
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- Individuals may take their computers to a local Apple Store for repairs.
- Dell Pro support may also dispatch parts and/or technicians to off-site locations
LAITS does not
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Repair non-UT-owned devices (such as personally-owned computers)
Repair mobile devices
Cover repair costs (department is responsible)
Supported Devices
LAITS keeps a list of supported devices and appropriate messages to send to customers with unsupported devices.
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