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| Topic | Question - Links to answers | Computer|
|---|---|---|
| General | Sign up for the LAITS newsletter for the latest university technology updates | |
| General | Support hours are: Monday through Friday, 8AM – 5PM | |
| General | LAITS provides computer support for (approx #) faculty and staff computers owned by the University | |
| General | How long will LAITS support my computer? | |
| General | What is the most currently-supported operating system ? | |
| Purchase | Which new computers does LAITS recommends for faculty and staff purchase? | |
| Computer Purchase | What are the minimum computer hardware standards for LAITS support? | |
| Computer Purchase | Where should I have my new computer delivered to be tagged and imaged? | |
| Computer Purchase | What is the most currently-supported operating system ? | Computer I would like to purchase specialty software. What is the process to have it installed? |
| Purchase | How often can a COLA faculty and staff receive a new computer with the LAITS computer program? | |
| Printer Purchase | Are there new printers LAITS recommends faculty and staff purchase? | |
| Missing Computer / Stolen | My computer is missing / stolen. What should I do? | |
| Office Move | My office will be moving to a new location. Can LAITS set up my computer? | |
| Onboarding | Deploying a computer to a new faculty or staff member | |
| Computer Repair | My computer has a problem - connect with LAITS desktop support | |
| Classroom | My classroom or student lab computer has a problem - connect with AV support | |
| Computer Repair | When are LAITS support options and hours? | |
| Computer Repair | Is my computer up to date with UT backup? | |
| Computer Repair | Can I request a loaner while my computer is being repaired? | |
| Computer Purchase | I would like to purchase specialty software. What is the process to have it installed? | |
| Computer Repair | My computer has a problem - connect with LAITS desktop support | |
| Surplus | I would like to send my computer to surplus. Can LAITS assist with that? | |
| General | Sign up for the LAITS newsletter for the latest university technology updates | |
| General | Support hours are: Monday through Friday, 8AM – 5PM | |
| General | LAITS provides computer support for # faculty and staff computers owned by the University. | |
| General | How long will LAITS support my computer? | |