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Office365 Resource Admin Tool This guide is a "How To" for staff & faculty. It describes the process for creating and modifying resource accounts, often referred to as "Shared Mailboxes". |
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Resource Account Basics
Resource Types
There are 3 types of resource accounts that can be created
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- Room
- Equipment
- Shared mailbox
Access Permissions | Shared Mailbox
There are 3 levels of access to a resource account that can be granted to a user
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| Type | Description |
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| Full Access | Users with this permission can view the mailbox and calendar associated with the resource account. This does not allow the user to send messages from this mailbox. Consider this "read-only" access to the resource account. |
| Send As | Users with this permission can send emails from the email address associated with the resource account. |
| Send on Behalf | Users with this permission can send emails via the email address associated with the resource account, with an additional detail noting which user wrote the content of the email, e.g., "john.doe@austin.utexas.edu on behalf of LAITS@austin.utexas.edu". |
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Process for Creating New Shared Mailbox
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Resource Creation
- Click the appropriate "Create / Delete" tool link for the requested resource type
- "Create / Delete Shared" for a Shared Mailbox
- "Create / Delete Room" for a Room resource
- "Create / Delete Equipment" for a tool, equipment or gear.
- In the Create / Delete Pane, begin by entering the desired email address and select the desired vanity domain from the dropdown menu (the default is @austin.utexas.edu).
- Enter the requested Display Name for the new resource
- In the "Resource Manager" field, enter your EID
- Click the "Create" button to schedule the resource for creation
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Any individuals added as Booking Delegates will need to also have Full Access permissions for the resource. Without this, they will be unable to see or interact with the resource's calendar. |
Related Processes for Room and Equipment Calendars
Publishing Room/Equipment Resource Calendars
Room/equipment resources' calendars can also be "Published", which creates an HTML or ICS link to the calendar. This also publishes the calendar on the web and allows people who have the URL to view it live.
To publish a resource account calendar:
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