Send Email from Resource Mailbox Email Address
Windows Outlook
- In a new message, go to the Options tab and select the From button in the Show Fields section
- Select the From button in the new message and find the mailbox name in the Global address list
- NOTE: You must choose it from the GAL and not enter it by hand
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- In Outlook, Go to the File Tab
- Choose Account Settings> Account Settings
- Select Change
- Select More Settings
- Advanced Tab
- Select Add
- Enter: <Enter the mailbox address or display name>
- Select OK… until you get through all the windows.
- The mailbox will now be in your folder list
Access Resource Mailbox via Outlook Web App (OWA)
You can also view the mailbox via a web browser. When you send a message in OWA in comes "from" the mailbox you are viewing.
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- Log into your own mailbox, https://outlook.office365.com.
- Once logged in, choose your initials in the top right corner and select "Open another mailbox"
- In the search box, enter the display name or the email address of the mailbox
- When the mailbox is found, select it and select "open".
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Access Resource Mailbox via Mac Outlook
On the Tools menu, click Accounts.
Click the plus sign and then click New Account to add an additional Exchange account.
In the E-mail address field, enter the email address of the shared mailbox.
- You will be directed to the UT login page and will be required to use DUO (2nd factor authentication)
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