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  1. Start VPN client(for detailed instructions, please see below).
  2. Open Remote Desktop
    1. Start >All Programs>Accessories >Remote Desktop Connection
    2. Quick Tip:  You can pin a Remote DesktopConnection on your taskbar by right-clicking and choosing Pin to Taskbar
    3. Advanced Users may want to change client settings (http://windows.microsoft.com/en-us/windows-vista/changing-remote-desktop-settings)
  3. Enter the name of your computer:  computer-name.austin.utexas.edu
    1. Please be sure to get your current computer name from the ITG staff.  It changes from time to time when your machine has been re-imaged or upgraded.
    Once the connection is made
    1. How do I find my Computer Name? - make sure check for a change in compter name for new computers for re-imaged computers.
  4. Once your computer responds, you will be asked to loginlog on
    1. a.       Username:  austin\YourEID
    2. b.      Password:  YourEID-Password
  5. Once the connection is complete, a new window will appear with your remote desktop session, and you can use your applications as normal.

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  • Disconnect  (recommended )

    • Clicking the X in the top right corner of the remote desktop session window.

    • This closes the session but leaves all applications running.

  • Logoff – this logs you off your UT computer so that someone else could login
    • From your remote desktop session choose, Start à Logoff > Logoff
    • All programs in the remote session will end and your session will close
  • Note:  Do not leave applications open with unsaved files overnight or for extended periods of time, because patching is periodically done overnight which sometimes requires a reboot of your computer and you could lose unsaved work.

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  • VPN is required to access your computer from off campus.  VPN now requires two-factor authentication using DUO.
  • To download the VPN software, go to https://vpn.utexas.edu and enter your UT EID and Password. 
    • Authenticate with DUO
    • Select the Download button to download and install the software.
  • To connect to VPN:
    • Once VPN is installed, go to Start>All Programs>Cisco>Cisco AnyConnect Secure Mobility Client>Cisco AnyConnect Secure Mobility Client. 
    • Enter the following:
      • Connect to:  vpn.utexas.edu
      • Username:  YourEID
      • Password:  YourEID-Password
      • DUO Passcode: 

        • push

          

        • <<

        this will send

        • Sends a notification

        to your smartphone.

        • to your smart phone

        • sms << Sends an text to your cell phone

        • phone << Sends a call to your phone number
        • <numeric passcode> Generated from Duo App or text

Remote Desktop Software

Remote desktop software is built into every version of Windows and also available for Mac OS and Linux

  • Windows: Start >All Programs>Accessories >Remote Desktop Connection
  • Mac Microsoft Remote Desktop: Available through the AppStore.
  • Linux RDP Software: http://www.rdesktop.org/

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