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McCOMBS OFFICE365 & EMAIL MIGRATION: SATURDAY, MARCH 31st (7:00AM - 1:00PM)
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 HOW TO - MISCELLANEOUS

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RE-CONFIGURE MOBILE DEVICE

HOW TO - MISCELLANEOUS

Add Your New Office 365 Account

Autodiscover Method:

  1. In System Settings, under Accounts, select +Add Account.
  2. Select the option for Exchange.
  3. Configure your Exchange account in the provided fields:
  4. Your Android phone will try to set up your email account automatically.

Manual Method:

  • In System Settings, under Accounts, select +Add Account.
  • Select the option for Exchange. It may be listed as Work or Corporate.
  • Configure your Exchange account in the provided fields.
  • Select Next. Your Android will attempt to connect to the Austin Exchange server, automatically filling in the following information on the next screen:
  • Enable/check the option for this server requires an encrypted SSL connection.
  • Tap Next and choose which items you would like to synchronize, then select Done.
  • Finally, you may be prompted to choose a name for the account you have just added.
  • Once your Android has synchronized with your Office365 account, you can configure additional options in that account’s settings.
  • You're DONE!
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    titleConfigure Android Phone
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    titleBuilt In Android App
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    These instructions are for configuring your Android phone for Office 365 using an ActiveSync connection. This will allow you to access your Office 365 email, as well as synchronize your Android contacts and calendar with your Office 365 contacts and calendar.

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    Remove Your Old Exchange Account

    1. In the System Settings, scroll down to Accounts and select the entry for Exchange. It may be listed as Work or Corporate.

    2. Select your former Exchange account, then select Remove account at the bottom of the menu. Tap OK to confirm.

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    Tip

    Note: If you experience problems, try this twice, in case there was a mistype. If the auto-discover or manual method does not work, try rebooting the device.

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    For more information on Android Setup

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    titleOutlook for Android App
    Info
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    How to set up Outlook App - iOS or Android

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    titleConfigure iPhone or iPad
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    titleiOS Email App
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    Remove Your Old Exchange Account

    1. From the home screen, select Settings.
    2. Select Mail, Contacts, Calendars.
    3. Select the mail account you wish to delete.
    4. Select Delete Account and confirm your decision if prompted.
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    Add Your New Office 365 Account

    Autodiscover Method:

    1. In System Settings, scroll down to Accounts + Passwords.
    2. Scroll down and select +Add Account.
      • *Note: If you're on iOS 10, go to Mail > Accounts >Add Account.
    3. Select the option for Exchange.
    4. Configure your Exchange account in the provided fields:
      • Email Address: firstname.lastname@mccombs.utexas.edu
      • Description: Call it whatever you want to distinguish it from any other accounts
    5. Click Next.

    6. A dialogue box will open up asking you to Sign In. Click on Sign In.

      Note: 

      Tip

      If your device is unable to automatically obtain the server settings, please attempt the Manual Configuration Steps listed below.

    7. The next screen will open the OWA page. Enter your UT EID and EID Password. Click Sign In.

    8. Chose which items that you would like to synchronize (Mail, Contacts, Calendars, Reminders and Notes will all be 'green'). Click Save.
    9. You're DONE!

    Manual Method:

    1. In System Settings, scroll down to Accounts + Passwords.Scroll down and select +Add Account.
      • *Note: If you're on iOS 10, go to Mail > Accounts >Add Account.
    2. Select the option for Exchange.Configure your Exchange account in the provided fields:
      • Email Address: firstname.lastname@mccombs.utexas.edu
      • Description: Call it whatever you want to distinguish it from any other accounts
    3. Click Next.
    4. A dialogue box will open up asking you to Sign In. Click on Configure Manually.
    5. Enter your EID Password. Click Next.
    6. On the next screen, enter the following information:
    7. Click Next.
    8. Chose which items that you would like to synchronize (Mail, Contacts, Calendars, Reminders and Notes will all be 'green'). Click Save.
    9. You're DONE!
    Tip

    Note: If you experience problems, try this twice, in case there was a mistype. If the auto-discover or manual method does not work, try rebooting the device.

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    For more information on  iOS Setup

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    titleOutlook for iOS App
    Info
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    How to set up Outlook App - iOS or Android

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    HOME

    FAQ

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    RETURN

    ANSWERS TO

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    YOUR QUESTIONS

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    ANSWERS TO YOUR QUESTIONS

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    TECHNICAL SUPPORT

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