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Info

These instructions pertain to updated wired connection which require a login (like Utexas wifi) in the following locations:

  • AHG
  • EER north
  • EER south ESS suite
  • GLT

  For any other wired connection, please contact your local IT support.

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  1. If this is a new connection, first contact your local IT to make sure the wall port is wired and activated.  Make sure to give them:
    1. The UT tag# or other description of the device being connected 
    2. The label of the wall port being used
    3. Room # of the port
  2. Connect the computer to the wall port with a cat 5e or cat 6 ethernet cable

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Some windows computers will automatically log into the wired network using your EID.  If your computer does not connect automatically, follow the directions below for "OTHER"

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APPLE/MacOS

  1. Follow directions at https://ut.service-now.com/sp?id=kb_article&number=KB0016268 to log into the wired connection

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