How to connect to your UT Windows computer using Remote Desktop

(you computer must be turned on and connected to the network)

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1. Open Remote Desktop
   1. Start >All Programs>Accessories >Remote In the Search bar enter: Remote Desktop Connection
   2. Quick Tip:  You can pin a Remote Desktop Connection on your taskbar by right-clicking and choosing Pin to Taskbar
2. Enter the name of your computer:  computer-name.austin.utexas.edu
   1. Please be sure to get your current computer name from the ITG staff.  It changes from time to time when your machine has been re-imaged or upgraded.
   Once the connection is made you will be asked to login
   1. a.       How do I find my Computer Name? - make sure check for a change in computer name for new computers and re-imaged computers.
3.  Enter the Remote Desktop Gateway details (should only have to do the first time)  by following directions here - Using the Remote Desktop Gateway (RDG)
4. Click Connect
5. Log into the RG Gateway
   1. Username:  austin\YourEID
   2. b.      Password:  YourEID-Password
   3. You will be prompted for DUO authentication
6. If prompted, re-enter your EID password
7. Once the connection is complete, a new window will appear with your remote desktop session, and you can use your applications as normal.

How to disconnect from your Remote Desktop Session - Windows

• Disconnect  (recommended )

  • Clicking the X in the top right corner of the remote desktop session window.

  • This closes the session but leaves all applications running.

• Logoff – this logs you off your UT computer so that someone else could login
  • From your remote desktop session choose, Start à Logoff > Logoff
  • All programs in the remote session will end and your session will close
• Note:  Do not leave applications open with unsaved files overnight or for extended periods of time, because patching is periodically done overnight which sometimes requires a reboot of your computer and you could lose unsaved work.

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• VPN is required to access your computer from off campus.  VPN now requires two-factor authentication using DUO.
  • Initial DUO setup:  https://utdirect.utexas.edu/apps/duo/register/duo_login/?next=/apps/duo/register/
• To download the VPN software, go to https://vpn.utexas.edu and enter your UT EID and Password. 
  • Authenticate with DUO
  • Select the Download button to download and install the software.
• To connect to VPN:
  • Once VPN is installed, go to Start>All Programs>Cisco>Cisco AnyConnect Secure Mobility Client>Cisco AnyConnect Secure Mobility Client. 
  • Enter the following:
    • Connect to:  vpn.utexas.edu
    • Username:  YourEID
    • Password:  YourEID-Password
    • DUO Passcode:  push   << this will send a notification to your smartphone.

Remote Desktop Software

Remote desktop software is built into every version of Windows and also available for Mac OS and Linux

• Windows: In the Search bar enter: Remote Desktop Connection
• Mac Microsoft Remote Desktop: Available through the AppStore.

  • Macintosh Remote Desktop Access via Screen Sharing

• Linux RDP Software: http://www.rdesktop.org/

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