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1. All work documents in your user folder.
2. All documents in the C:\Research folder.
3. All documents in the C:\Data folder.

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NotBackedUp NotBackedUp

What is NOT being backed up?

The following folders in your user folder are not backed up.  Note: movie, picture and video file types are backed up as long as they are not in one of these profile/user folders.

1. 1. Music
   2. Videos
   3. Pictures
   4. Personal-NoBackup

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DoNotBackUp DoNotBackUp

Where can I put

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files so that they are not backed up?

Create a folder called Personal-NoBackup in your user directoryA folder that is not inside of your user folder, c:\Research, or c:\Data.

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VerifyBackUp VerifyBackUp

How do I verify my backup is working?

Left click on the Code42/ CrashPlan icon in the system tray and look for the green check mark next to UTBackupPROe-MasterCloud, US. If a backup is in progress, it's status will also be reflected here.

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Restore Restore

How do I restore files?

To ensure the most consistent backup, the service uses a randomly generated machine account. If you need to recover a file(s), please submit a service request. 

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