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UT Voice Mail options for implementing fax service:
NOTE: UTVM fax options are only for receiving faxes. Faxes cannot be sent out from UTVM accounts.
- Fax-only account: This can be set up on a VoIP line without a telephone set.
- Fax-only line linked to your own voice mailbox; i.e., one mailbox with two phone numbers: One number presents the call with a fax tone; the other prompts the caller to leave a voice message.
- Add fax capability to any regular voice mailbox; i.e., one mailbox
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- on one phone number but capable of receiving both voice messages and faxes. CAVEATS: (1) With this option, every caller will hear a menu with options to press 1 to leave a voice message or press 2 to send a fax. (2) The sending fax machine must have a handset to select the fax option.
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- Forward faxes to email address: Subscribers using any of the options above may wish to set the "notification with attachment" option in Settings to forward faxes
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- to an email address. Faxes are in
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- TIFF format by default, but your voice mail administrator can adjust the forwarding process
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- to convert them to PDF to improve quality
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- . Discuss this with your voice mail administrator (see below).
Features when logged into a fax account by telephone:
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Send an email to utvoicemail@austin.utexas.edu (be sure to include your contact information), or call the Voice Mail Office at (512) 471-0019 (campus 1-0019) to discuss implementation options.
NOTE: The fax-to-voicemail function may not be used to receive faxes containing Social Security Numbers or certain other types of restricted information. Please contact the Information Security Office at security@utexas.edu for guidelines and alternatives.
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